Frequently asked questions
Short answers to the questions we get every week. Do not see yours? Ask us in live chat.
Is Protonou VPN really no-log?
Yes. Our servers run from RAM only and never write user activity to disk. The policy has been independently audited twice.
Can I use it for streaming?
Paid plans include streaming-optimised servers that work with major libraries in the US, UK, Japan, Germany, France and more.
Is torrenting allowed?
Yes, on paid plans. We provide P2P-friendly servers in privacy-respecting countries and unlimited bandwidth.
How many devices can I connect?
The free plan covers 1 device; Plus and Ultimate cover 10 simultaneous devices on any mix of platforms.
Do you accept anonymous payment?
Yes — we accept Bitcoin and cash for users who prefer to keep even their billing details out of a database.
Will it slow down my connection?
On modern hardware you should lose less than 10% of your raw speed on a nearby server, thanks to our WireGuard-based transport.